Privacy notice
This notice explains what personal information Three Chairs Games collects when you use this website, play our games or get in touch with us, why we collect it, who we share it with, and the rights you have. We keep it short and we only collect what we need.
Who we are
Three Chairs Games is the trading name of Three Chairs Games Ltd, a company registered in England and Wales (company number 17483236), based near Portsmouth, England. We are the "controller" of the personal information described here.
Contact for anything privacy-related: hello@threechairsgames.com. Registered office: Northwood Farmhouse, Northwood Lane, Hayling Island, PO11 0LR, England.
What we collect and why
| When | What we collect | Why, and our legal basis | How long we keep it |
|---|---|---|---|
| You sign up for news and updates | Your email address, when and where you signed up, and a record that you confirmed by clicking the link in our confirmation email | To send you news and updates about our games, including launch announcements. Consent — which you can withdraw at any time. | Until you unsubscribe. After that we keep only your email address on a "do not contact" list so we never email you again by mistake. |
| You use the contact form or email us | Your name, email address, the topic you chose, your message, our replies, and short notes we make to track the conversation | To read and reply to you, help with any problem, and keep track of conversations (for example support requests, press or business enquiries). Legitimate interests in responding to people who contact us, or taking steps at your request before a contract. | 12 months after our last contact with you, then deleted, unless we need it longer for a support issue or legal claim. |
| You test a beta of one of our games through TestFlight | The name and email address you were invited with (or "Anonymous" via a public link), your device and OS version, and any feedback or screenshots you send | To find and fix problems in beta builds. Legitimate interests in testing our games before release. | No longer than 12 months, then deleted. |
| You supply us with goods or services | Your business contact details, invoices and payment information | To pay you and keep proper accounts. Contract and legal obligation (tax and accounting law). | 6 years after the end of the financial year they relate to, as HMRC requires. |
| You visit the website | Standard server logs: IP address, browser type, the page requested and the time | To keep the site running securely and spot abuse. Legitimate interests. | 30 days |
We do not sell your information, and we do not use it for advertising.
How we use automated tools
To reply faster, messages sent to us (through the contact form or by email) are read by an AI assistant that sorts them — for example into support or business enquiries — writes a short summary, and prepares a draft reply. A person reads every message and approves every reply before anything is sent. We do not make any decisions about you by automated means that have legal or similarly significant effects.
Who we share it with
We use a small number of trusted service providers ("processors") who handle information only on our instructions:
- Google Workspace (Google) — our email.
- HubSpot — our contact and customer records, and newsletter list. Data is held in HubSpot's EU data centre.
- Hostinger — hosts this website and our automation server (in the UK).
- n8n — the automation software that runs on our own server and connects these tools.
- Anthropic — provides the AI assistant described above. Messages are processed to produce the summary and draft, and are not used to train its models.
- Discord — we receive internal notifications (name, email and a short summary of your message) in a private team channel.
- Xero — our accounting software (suppliers only).
We may also share information if the law requires it, or with professional advisers such as our accountant.
International transfers
Some of these providers (for example Google, Anthropic and Discord) are based in, or process data in, the United States. Where information leaves the UK we rely on the UK government's adequacy regulations (including the UK–US "data bridge" for certified companies) or the UK International Data Transfer Agreement / Addendum to protect it.
Cookies
This website does not set any cookies and does not use analytics or advertising trackers. If that changes we will update this notice and ask for your consent where the law requires it.
Our games
For younger players: this game doesn't collect any information about you. Your stars stay on your device.
This applies to every game we publish, starting with Made Fast (iPhone and iPad), unless we say otherwise here.
On your device. The game keeps only your settings (sound, vibration, left-handed layout) and, later, your stars for each harbour. They never leave your device. No accounts, no analytics, no tracking, no adverts, no third-party software.
Buying the full game. Made Fast is free, with one purchase that unlocks the full harbour. Apple handles the purchase and Family Sharing under its own terms and privacy policy. We never see who bought it or how they paid.
Crash reports and usage statistics. If your iPhone or iPad is set to share diagnostics and usage with app developers, Apple sends us crash reports and usage statistics. They do not tell us who you are, and we use them only to fix problems.
TestFlight betas. If you test a beta, Apple automatically shares crash logs and usage data with us (there is no opt-out while testing), plus the name and email you were invited with (or "Anonymous" via a public link), your device and OS version, and any feedback or screenshots you send. We keep tester details and feedback only to fix problems, and for no longer than 12 months.
Contacting us. Email hello@threechairsgames.com. We keep your email only as long as we need to reply, then delete it (the table above gives the period).
Children. Our games are made for families, rated 4+, and collect nothing, so there is no age gate. Under-13s cannot use TestFlight, so a child testing a beta uses a parent's device. If a child emails us, we reply briefly and ask a parent or carer to get in touch.
Children
We make games for families, but this website and our newsletter are meant for people aged 13 and over. Our games are for everyone (see Our games above). If you are under 13, please ask a parent or carer to sign up or contact us for you.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct it or delete it;
- object to, or ask us to restrict, how we use it;
- ask for it in a portable format;
- withdraw your consent at any time — for our newsletter, just use the unsubscribe link in any email, or email us.
To use any of these rights, email hello@threechairsgames.com. We will reply within one month and there is no charge.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint or 0303 123 1113.
Changes to this notice
If we change how we use your information we will update this page and the date at the top. If a change is significant we will tell newsletter subscribers by email.